Grand Casino Gulfport, Grand Casino Biloxi, Harrah's New Orleans and Harrah's Lake Charles and are closed indefinitely due to hurricane damage.

There’s no need to postpone your gaming pleasure, however. You’ll find our signature gaming excitement, fine dining options and friendly service at our other Louisiana and Mississippi casinos: Horseshoe Bossier City, Harrah’s Louisiana Downs, Grand Tunica, Horseshoe Tunica and Sheraton Tunica.

Grand Bear Golf Course Reopens: Our Jack Nicklaus-designed Grand Bear Golf Course is once again open for business. Take advantage of the special reopening rate of just $50 per person per round.

Employee Relief Hotline

At Harrah's Entertainment, our first priority is the safety and well-being of our employees and their families. We ask every displaced employee to call our toll-free Harrah's Entertainment Employee Emergency Relief Hotline at 1-877-422-7466 to access relief and recovery services.

Harrah's is providing recovery assistance to employees and their families in the affected region. Our efforts include:

  • Harrah's Employee Recovery Fund - Established to help provide emergency and financial assistance, the Fund was launched with an initial commitment of $1 million from the Harrah's Foundation. The Fund has grown to over $2 million, thanks to generous donations from Harrah's Entertainment employees and guests, as well as industry leaders and community members.
     
  • Employee Information Centers. Opening Employee Information Centers in Gulfport, Mississippi, and Baton Rouge, Louisiana, to provide displaced employees with financial and benefits assistance, counseling, job placement assistance and other immediate recovery needs. In addition, there is an onsite medical clinic.
     
  • Continued pay. All displaced employees will be paid their base wages for 90 days. On-call and part-time employees will be paid for 90 days from the date the casino closed, based on the average of the hours worked over the 12 weeks prior to closing.
     
  • Paid medical, dental and vision care premiums. For the same 90 days, Harrah's will pay health care premiums for hourly and non-management employees enrolled in the health care plan.
     
  • Job relocation. Expedited job relocation to another Harrah's casino nationwide.
     
  • Military pay differential. Harrah's is paying the difference between military pay and regular pay for those employees on military leave to aid relief efforts.
     
  • Harrah's Employee Recovery Center Website - Employees can log in to our Harrah's Employee Recovery Center website to update contact information, explore job placement options, read announcements and press releases, request assistance and view a list of resources and important contacts. Click here to log in.

The hearts and prayers of everyone at Harrah's Entertainment continue to go out to our displaced employees, to their families, and to the communities affected by Hurricane Katrina and Hurricane Rita.

For Further Assistance:

  • Employees affected by the storms can call the Harrah's Entertainment Employee Emergency Relief Hotline at 1-877-422-7466 or go to the Harrah's Employee Recovery Center website.
     
  • Customer inquiries: 1-800-648-6880
     
  • Media inquiries: Alberto Lopez , 702-407-6344
     
  • Vendor inquiries (Harrah's New Orleans and Harrah's Lake Charles): 504-533-6077
     
  • Vendor inquiries (Grand Casino Biloxi and Grand Casino Gulfport): 228-604-5101
     
  • Vendors offering to donate goods or services to Harrah's: sshelpdesk@harrahs.com
     
  • Requests from outside agencies for assistance from Harrah's: 901-762-8888
     
  • CNN - Safe List: http://www.cnn.com/SPECIALS/2005/hurricanes/list/
     
  • American Red Cross General Information Line: 1-866-GETINFO or http://www.redcross.org/
     
  • Federal Emergency Management Agency: 1-800-621-3362 or http://www.fema.gov/press/2005/resources_katrina.shtm
     
  • If you would like to make a monetary donation to specifically help Harrah's employees, checks can be made payable to Harrah's Employee Recovery Fund and mailed to:

Harrah's Entertainment, Inc.
Attn: Harrah's Employee Recovery Fund
1023 Cherry Road
Memphis , TN 38117

More Information
View the latest press releases on Harrahs.com.


© 2005 Harrah’s License Company, LLC.
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